What's my size?

           For full instructions and Size Chart, please visit our detailed page: here 

How much do your charge for shipping?

Please visit our shipping details page: here     

Do you ship to my country?

           Yes, We Now Accept Orders From All Countries! 

Where are you located?

             We are located in Miami, Florida(USA).

How long will it take for you to ship my order?

             We ship out fast within 1 business days. If not, we will contact you to let you know

May I pickup my order?

             Yes! Just call us ahead to schedule an appointment with us. +1 305 883 4454

What about Discreet Packaging?

             All our packages are packed with No logos or advertisement outside of box. The shipping from address will appear as follows: DIAZ WORLD TRADE GROUP.

Who's behind Petite.shoes?

           We are glad you asked, please visit our About Us page: here   

I'm ordering a Gift, what about?

             Nice!, this option will appear during checkout. Also the ability to write a personalized greeting that will be included with the package.

Where are your Products Made?

           Our production facility is in Colombia.

  

What are my payment choices?

          We accept the following forms of payment: Visa, Mastercard, Discover and American Express using Amazon Payments and Paypal.

   

How will my purchase appear on my credit card or bank statement?

          Your credit card / bank statement will NOT show any reference to our store name. The name that will appear on your statement will be our legal name: DWTG or Diaz World Trade Group.

 

How do I create an account?

1. Click the "My Account" link at homepage of our site

2. Click "Create New Account" at bottom of the page

3. Fill the information requested

 Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. 

 

I forgot my password.

             Click the "My Account" link at the homepage of our site. You'll see a link that says "Forgot your password? Click here". That link will send an email to you for reset your password.

 

How do I return my shoes?

           Our return policy is 30 days. Please click here for more information on returning an item.

 

I received a wrong product.

             If you feel that you have received the wrong product, please contact customer service within 7 days of receiving the product.

 

How do I contact you?

             Please click here for our company contact information.

 

Can I place an order by phone?

             For your security we do not take orders by phone.

 

Do you sell wholesale or Dropship?

             Yes, click here for more information.

Is it safe to purchase here?

             The security of your personal information is our priority. We process payments and refunds using an encrypted secured SSL connection with the Top payment processors such PayPal and Amazon Payments. We will NOT store any credit/debit card information.

Who is behind of Petite.shoes?

             Petite.shoes is a family owned business and operated by Diaz World Trade Group INC, a corporation of the State of Florida (USA). Exactly located in the city of Medley at: 8566 NW 93rd St, Zip code 33166.